1.1 A signed agreement must be completed before commencement of work as agreed by both parties.

1.2 The Agreement may be terminated with 30 days written notice by either party.

1.3 Client details held by Virtual Assistance For You will remain confidential and never knowingly made available to third parties without express permission from the Client.

1.4 Virtual Assistance For You agrees not to disclose, divulge, reveal, report or use, for any purpose, any confidential information with respect to the business of the Client, which has been obtained, except as may be necessary or desirable to further the business interests of the Client. The Client may request a Confidentiality Agreement before commencement of work if required.

1.5 Virtual Assistance For You reserves the right to refuse work if deemed to be illegal or immoral.

1.6 Responsibility for final inspection of the completed work lies with the Client. Errors should be notified within 7 days from receipt. Errors or omissions generated by Virtual Assistance For You will be corrected free of charge. All other corrections or additions will be charged as outlined in clause 2 below.

1.7 Completed work will be returned to the Client by email, first class post, or special delivery in accordance with the Client's requirements.

1.8 All work will remain on file for a period of 6 months after which time it will be deleted/destroyed unless specifically instructed otherwise by the Client.

2.1 Virtual Assistance For You charges a standard hourly rate of £20 for work undertaken on an ad-hoc basis.

2.2 A minimum of 1 hour is charged for each new project and the remainder billed at 15 minute increments.

2.3 All retainer packages will be billed and must be paid in advance on acceptance of work.

2.4 Virtual Assistance For You may request a 30% deposit from new Clients prior to commencement of work.

2.5 Quotations for specific projects will be made on the basis of information supplied by the Client. A 30% deposit will be required prior to commencement of project work.

2.6 All quotations will be valid for 30 days.

2.7 Virtual Assistance For You reserves the right to submit a revised quotation should the Client's original requirements alter both before commencement of the work or during the assignment.

2.8 Additional expenses, i.e. stationery, printing, packing and postage, phone calls etc incurred on behalf of the Client will be charged at cost and invoiced accordingly.

2.9 Virtual Assistance For You reserves the right to increase prices with prior written notice to all existing Clients. A yearly review of charges will be undertaken on 1^st April.

3.1 An invoice will be submitted to Clients within 7 days of completion of the work.

3.2 Payment terms are strictly 14 days from the date of the invoice.

3.3 Failure to pay within 14 days will result in interest being charged at the rate of 5% per month on outstanding balances.

3.4 Payments may be made by cheque or BACS transfer details of which will be made available on acceptance of work.